Shipping & Refund Polices

Shipping Policies: 

1. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
2. While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability. However, we will inform you before doing it.
3. If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care +91- 90998 13498 or contact us, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
4. You may track the shipping status of your order on our website, by clicking at Track your Order section.
5. Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

Shipping Partners:

1. We use Various Shipping Partners to ship our products to your destination as available during checkout and chosen by you.
2. We also can ship through EMS Speed post on special request to remote locations, if you think that our shipping partners does not have coverage or served you improperly. HOWEVER, WE CAN’T GUARANTEE TO COMPLY TO YOUR REQUEST. This is due to the reason each shipment content is being verified by the post office before accepting. If they feel that the item may be damaged, then they will not accept the shipment.

Shipping Time / Delivery Time:

1. We make our best efforts to ship your order within same day of the order. 99% of our orders are shipped within 24 to 48 Hours.
2. We ship on weekdays (Monday to Saturday), excluding public holidays. Orders placed on SUNDAY will be shipped only on MONDAY.
3. Though we can guarantee a delivery time of 5-8 days to anywhere in India, it is totally beyond our control. Each shipping companies have their own methods, intermediate transit locations etc. and the delivery time is not predictable.
4. Please plan your order allowing sufficient time for the delivery instead of Short- Notice Period orders.

Guarantee/Warranty:

1. All items are delivered with standard warranty (unless otherwise specified in the product page) to protect the customers from any manufacturing defect. If you have any problems with your order, please notify us within this duration from date of shipment of any defective product. 
2. You agree to pay for the return shipping on exchanges and returns and we will reimburse this cost upon verification of a defect with the product. We will replace or repair the damaged products at free of cost with shipping prepaid by us. 
3. In case, we do not have the product in stock to provide replacement, we will issue 100% refund. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.
4. To the product need to be exchanged, firstly, please send the photos of damaged products to us. We will estimate the damages then decide the best way to exchange or return the product. If the particular item is not in stock to replace, we will provide the full refund.

100% Refund/Replacement:

1. We guarantee to provide accurate descriptions and high-quality product as mentioned on the website. In order to protect customers from shipping damage, item mismatch or parts missing etc., we are providing 4 day's time (From the date of order delivery) to report the complaint kindly E-Mail us with product pictures from the website under the contact us page. Our technical team will verify the submitted details visually and will issue return status for the material. Once we received the product our experts will verify the issue reported and will send the replacement items to the customer shipping cost prepaid by us.
2. In case, we do not have the product in stock to provide replacement, we will issue 100% refund.
3. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way. Due to the nature of the products, we are selling and our strict quality policy, we are unable to offer order cancellation and return without valid reason. 
4. AMOGH TECHNOPRENEURES LLP reserves the right to take the final decision on all refund requests.

Canceling An Order:

1. You want it canceled? You can ask us (by email only) to cancel your order, update an address. Customer Service will get back to you by email within one business day regarding your request. Only orders that are still in status “Pending” or “Payment Verification” can be altered or cancelled. If your order has already moved to a different status, you won’t be able to alter it or cancel it.
2. In some cases, Order cancellation may attract 4%-6% bank charges depending on the payment methods used by customer (It is because most of payment gateway providers collect their Commision even though order cancelled and refunded.), We are unable to offer order cancellation and return without valid reason. 
3. AMOGH TECHNOPRENEURES LLP reserves the right to take the final decision on all refund requests. 

Return Guidelines:

1. Once we confirmed the faulty item, Defective unused Product will be replaced within 4 days of receipt. All returns must include a copy of the original packing list that came with your shipment.

Limits Of Responsibility:

1. We accept no responsibility for improper installation of our products. Electrical polarity must be properly observed in hooking up electrical components.